Check out our Frequently Asked Questions below. If you still need help please contact us.
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When are your shop updates?
Shop updates aren't scheduled. Please sign up for our newsletter and turn on Instagram post notifications, to stay up-to-date on the latest product drops.
When will I get my order?
Orders usually ship within 5-7 business days after being placed unless otherwise stated on product page.
How do I make a return to exchange?
Returns and exchanges are accepted on a case-by-case basis. Please send photos and order number to hello@blackpurlmagic.com
Are you accepting wholesale accounts?
We’re so glad you'd like to carry our products! Please email hello@blackpurlmagic.com for all wholesale inquiries or a possible opening.
Do you accept custom orders?
No, we don't accept custom orders. Each product listed is ready to ship unless classified as a pre-order.